1 Reply Latest reply on Sep 20, 2010 5:54 PM by CraigMiddelstadt

    Using Console on Citrix-Server




      we've installed the Console on one of our Citrix-Servers.

      A user that is logged on and is a member of the local user-group on the server is not able to log in on the console (Login is Promted, Console is trying to connect)

      A user that is loggen in and is a member of the local power-user-group or administrator is able to start the console.


      Is there a document that describes what rights are needed by Console?



        • 1. Re: Using Console on Citrix-Server
          CraigMiddelstadt Master

          Open up the Console.exe.config and look and see what URL you have in place for the TPS Host and URL Lines.  Should be pointed to the Web Server Touchpaper.framework.web that is set up for integrated logon.  Adjust this if necessary.  Then look in the file further down and make sure the LogonPolicy is using IntegratedOnly.


          Now go to the web server and look at the tps.config file and make sure the logon policy is not "All".  It should be "IntegratedOnly"

          This file is found here:

          2003: C:\Documents and Settings\All Users\Application Data\Touchpaper\Touchpaper.Framework.Web.int\tps.config


          2008: C:\ProgramData\Touchpaper\Touchpaper.Framework.Web\tps.config


          On 2008 ProgramData is a system folder and is hidden by default. Even with the search function you wont find files in hidden folders.


          As for what rights are needed, you need to give Authenticated Users Read and Execute rights to the following locations:

          C:\intepub\wwwroot\Touchpaper.Framework.Web.Int  (Assuming this is where the integrated virtual directory is located.


          Then give Authenticated users the same rights to this location:

          2003: C:\Documents and Settings\All Users\Application Data\Touchpaper\Touchpaper.Framework.Web.int


          2008: C:\ProgramData\Touchpaper\Touchpaper.Framework.Web.int


          If your stuck on this after this advise, please contact support and we would be glad to assist you.



          Craig Middelstadt
          LANDesk Software
          (800) 581-4553 (Option 3 for Service Desk)
          Visit our Service Desk Community for Web Based Assistance