Our installation of service desk (landesk IT business management console) runs extremely, frustratingly slowly!! nothing responds faster than 15 seconds, and sometimes you just have to have a cup of coffee. We expected much better performance from a client installation.
Our database has around 4000 incidents (that would say, it's small). We have a handfull of users and a fantastic network.
I am not looking for miracles here, but does anyone have any tips for debugging the situation. unsure if the problem is in the client, or the database. I have seen the product running much faster at larger installation sites.
thanks for any comments!!