4 Replies Latest reply on Feb 29, 2012 12:33 AM by kyt977

    LDAP Authentication FAILURE




      Presently i am working on the LDAP Integration with Service Portal. I followed steps in the manual and i am unable to log on to the service portal using domain logon credentials.


      i changed server object to point to my LDAP server.


      Here i hav one doubt what name can i keep in CN..


      1) i modified file as shown below.



      esmenduser is the directory where i kept all my users ................What authentication type i can use for AD ..i used LDAP even tried with NONE also



      <?xml version="1.0" encoding="utf-8"?>
      <DirectoryServiceAuthentifictionConfiguration xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
        <!-- Server object to try to read (typically a branch on the tree) -->
        <!-- Debugging - throw error messages for any errors encountered-->
        <!-- This is only valid for Active directory.  For eDirectory, use None-->



      2) i added the authentication key in all my tps.config file  as shown below



      <add key="AuthenticationProvider" value="Touchpaper.Integrations.LDAPLogon.DirectoryServiceAuthenticationProvider" />


      3) i modified line to            <add key="LogonPolicy" value="All" />


      4) Add in console for the users i imported from esmenduser folder i added network login to             mh\loginid    

      5) I restarted the IIS and i tried to log on to Service portal using domain credential and  i am getting error saying login failed



      Can anybody suggest me what went wrong.....?

      Plz respond to it as early as possible as i need resolve immediately

      Thanks in advance...