1 Reply Latest reply on Nov 5, 2010 1:57 PM by Jamie Cannon

    Links in the body of email

    Apprentice

      Hi,

       

      Is there any way to get links within the body of an email to work when sent through to servicedesk? I have tried changing the details attribute to an html string but none of the text from the email body then comes through at all.

       

      Is this just not possible in Servicedesk?

       

      We are on version 7.2.6 but soon to upgrade.

      We use Lotus Notes email.

       

      Many thanks,

       

      Oliver