7 Replies Latest reply on Dec 10, 2010 9:54 AM by nesdog

    Trouble Dist. ITunes 10.1

    Apprentice

      ITunes Setup comes as an .exe. Unzip the .exe and you get 5 .msi's that install the program. I have the order of installation that is called. I set up a Policy Supported Push for the last .msi and added the 4 other ones as dependant packages, in the order required. I thought that when the task ran, it would first call the other .msi's first as specified? I guess not as the install failed. What did I miss?

       

      I then set up another PSP for the .exe and ran it to see if the entire package would do okay. No luck there but the software is getting to the workstation. Status from sdclient_task is below. Nothing happened on the workstation. Any places I can look for this? (BTS, the /qn switch was added as a last attempt. Earlier ones did not have it and the result is the same..no install).

       

      Thanks...

       

       

       

       

      Downloading file \\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe (8gKSoB+dRWEAACLjET1qLg==, 3)
      Thu, 09 Dec 2010 12:07:08 Downloading file 1 of 1 from '\\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe'
      Thu, 09 Dec 2010 12:07:10 LSWD or Executable Client Thread
      Thu, 09 Dec 2010 12:07:10 PackagePath:  [\\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe]
      Thu, 09 Dec 2010 12:07:10 Processing generic executable
      Thu, 09 Dec 2010 12:07:14 Launched application 'C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe' ('/qn') result 0
      Thu, 09 Dec 2010 12:07:14 Installation result DB50000
      Thu, 09 Dec 2010 12:07:14 processing of package is complete, result 229965824 (0x0db50000 - code 0)

        • 1. Re: Trouble Dist. ITunes 10.1
          Employee

          Add read and execute permissions for  "Domain Computers" to your share.

          • 2. Re: Trouble Dist. ITunes 10.1
            Apprentice

            That's already done. And it appears that the software is getting to the workstation, if I am reading the log file correctly. 

            • 3. Re: Trouble Dist. ITunes 10.1
              Apprentice

              Read on the share itself, with RX on the security tab. (note that share only has 3 options: read, change, full control. 

              • 4. Re: Trouble Dist. ITunes 10.1
                Employee

                post your sdclient.log form the ldclient\data dir on the system you are testing with.

                • 5. Re: Trouble Dist. ITunes 10.1
                  Apprentice

                  I've posting several files; the current log and the previous one. Note that the current one shows that the earlier process has everything locked so I didn't post it.

                  To recap how this came to be, because there are multiple listings of software attempts:

                   

                  1) Created PSP with just the main itunes.msi. It installed but failed when I tried to run the application. PSP settings: Required, Once. (kicked off with Start)

                  2) Found readme that indicated there are other .msi's that need to be installed first.

                  3) Set up distribution packages for the other 4 .msi. Changed the PSP for the original task to use the other 4 as dependent packages in order.

                  4) Set up distribution package for the .exe, thinking that my stack of .msi's is incorrectly configured and I wanted to see if anything would work. 

                   

                  Earlier logs:

                   

                  LOG 28

                  Mon, 06 Dec 2010 11:03:15 File (\\hs11\media$\LD90-SP2-Client\setup.exe) is not in cache
                  Mon, 06 Dec 2010 11:03:16 Performing TCP connection with a timeout of -1 milliseconds
                  Mon, 06 Dec 2010 11:03:19 ILdDownloading file to C:\Program Files\LANDesk\LDClient\SDMCache\ldlogon\FileLists\taskmanifest.HS11.28.10.ini, attempt 0
                  Mon, 06 Dec 2010 11:03:21 ILdDownloadFile returned 0
                  Mon, 06 Dec 2010 11:03:21

                  Downloading file \\hs11\media$\LD90-SP2-Client\setup.exe (noJUwwDy0y1ntlKysR2PlA==, 3)
                  Mon, 06 Dec 2010 11:03:21 Downloading file 1 of 1 from '\\hs11\media$\LD90-SP2-Client\setup.exe'
                  Mon, 06 Dec 2010 11:03:21 LSWD or Executable Client Thread
                  Mon, 06 Dec 2010 11:03:21 PackagePath:  [\\hs11\media$\LD90-SP2-Client\setup.exe]
                  Mon, 06 Dec 2010 11:03:21 Processing generic executable
                  Mon, 06 Dec 2010 13:16:20   Status 229392385: Starting task, if nothing goes wrong we will treat this as successful.
                  Mon, 06 Dec 2010 13:16:20   Setting the active operation to SDClientTask.HS11.28.xml
                  Mon, 06 Dec 2010 13:16:20   + begin Task.HS11.28
                  Mon, 06 Dec 2010 13:16:20     + begin DeliveryMethod.HS11.2
                  Mon, 06 Dec 2010 13:16:20       + begin Policy.Required.PortalRemoval
                  Mon, 06 Dec 2010 13:16:20       - end
                  Mon, 06 Dec 2010 13:16:20     - end
                  Mon, 06 Dec 2010 13:16:20     + begin SWD.ExecuteOnly.Proxy.10
                  Mon, 06 Dec 2010 13:16:20       + begin SWD.MultipleTaskProtection.HS11.28
                  Mon, 06 Dec 2010 13:16:20         The package FromGuid_HS11_10 has not been deployed before, it will be deployed.
                  Mon, 06 Dec 2010 13:16:20         + begin PackageDetection.HS11.10
                  Mon, 06 Dec 2010 13:16:20           + begin SWD.Package.Files.HS11.10
                  Mon, 06 Dec 2010 13:16:20

                  Downloading file \\hs11\media$\LD90-SP2-Client\setup.exe (noJUwwDy0y1ntlKysR2PlA==, 3)
                  Mon, 06 Dec 2010 13:16:20 Downloading file 1 of 1 from '\\hs11\media$\LD90-SP2-Client\setup.exe'
                  Mon, 06 Dec 2010 13:16:23             + begin SWD.Package.HS11.10
                  Mon, 06 Dec 2010 13:16:23 Core name 'HS11:172.16.120.11' obtained from active task list
                  Mon, 06 Dec 2010 13:16:23 Sending task status, cmd line -coreandip=HS11:172.16.120.11 -taskid=28 -retcode=229392397 "-ldap=CN=HS Install,OU=Special Logons and Groups,OU=West Hills,DC=chaminet,DC=net"
                  Mon, 06 Dec 2010 13:16:24               Status 229392397: Starting package deployment.
                  Mon, 06 Dec 2010 13:16:24 LSWD or Executable Client Thread
                  Mon, 06 Dec 2010 13:16:24 PackagePath:  [\\hs11\media$\LD90-SP2-Client\setup.exe]
                  Mon, 06 Dec 2010 13:16:24 Processing generic executable
                  Mon, 06 Dec 2010 13:16:38 Launched application 'C:\Program Files\LANDesk\LDClient\SDMCache\media$\LD90-SP2-Client\setup.exe' ('') result 0
                  Mon, 06 Dec 2010 13:16:38 Installation result DB50000
                  Mon, 06 Dec 2010 13:16:38               Status 229965824: Package deployment complete.
                  Mon, 06 Dec 2010 13:16:38             - end
                  Mon, 06 Dec 2010 13:16:38           - end
                  Mon, 06 Dec 2010 13:16:38         - end
                  Mon, 06 Dec 2010 13:16:38         + begin Policy.Portal.CompletePortal.2
                  Mon, 06 Dec 2010 13:16:39         - end
                  Mon, 06 Dec 2010 13:16:39         + begin Reboot.RebootHandler.HS11.10
                  Mon, 06 Dec 2010 13:16:39         - end
                  Mon, 06 Dec 2010 13:16:39       - end
                  Mon, 06 Dec 2010 13:16:39     - end
                  Mon, 06 Dec 2010 13:16:39   - end
                  Mon, 06 Dec 2010 13:16:39   Reporting complete status of 229965824 for task 28.
                  Mon, 06 Dec 2010 13:16:39 Core name 'HS11:172.16.120.11' obtained from active task list
                  Mon, 06 Dec 2010 13:16:39 Sending task status, cmd line -coreandip=HS11:172.16.120.11 -taskid=28 -retcode=229965824 -complete
                  Mon, 06 Dec 2010 13:16:39   SDClient task complete
                  Mon, 06 Dec 2010 13:16:39 - end
                  Mon, 06 Dec 2010 13:16:39 [STOP]
                  Mon, 06 Dec 2010 13:16:39 ProcessInvokerStateRecords() received status complete.
                  Tue, 07 Dec 2010 07:48:50 Processing state change (RequestUndo) for operation 6, setting invoker state to 3.
                  Tue, 07 Dec 2010 07:48:51 ProcessInvokerStateRecords() ready to process 1 records
                  Tue, 07 Dec 2010 07:48:51 GetXMLFileName() returning SDClientTask.HS11.28.xml (RWV1zWGHOwukI1A7XbURrQ==)
                  Tue, 07 Dec 2010 07:48:51 ProcessInvokerStateRecords() ready to process file: C:\ProgramData\LANDesk\ManagementSuite\landesk\files\Active.Task.xml (operation 6)
                  Tue, 07 Dec 2010 07:48:51   Status 229392385: Starting task, if nothing goes wrong we will treat this as successful.
                  Tue, 07 Dec 2010 07:48:51   Setting the active operation to SDClientTask.HS11.28.xml
                  Tue, 07 Dec 2010 07:48:51   + begin Task.HS11.28
                  Tue, 07 Dec 2010 07:48:51     + begin DeliveryMethod.HS11.2
                  Tue, 07 Dec 2010 07:48:51       + begin Policy.Required.PortalRemoval
                  Tue, 07 Dec 2010 07:48:51       - end
                  Tue, 07 Dec 2010 07:48:51     - end
                  Tue, 07 Dec 2010 07:48:51     + begin SWD.ExecuteOnly.Proxy.10
                  Tue, 07 Dec 2010 07:48:51     - end
                  Tue, 07 Dec 2010 07:48:51   - end
                  Tue, 07 Dec 2010 07:48:51   SDClient task complete
                  Tue, 07 Dec 2010 07:48:51 - end
                  Tue, 07 Dec 2010 07:48:51 [STOP]
                  Tue, 07 Dec 2010 07:48:51 ProcessInvokerStateRecords() received status complete.
                  Thu, 09 Dec 2010 09:20:58 Processing state change (RequestExecute) for operation 7, setting invoker state to 2.
                  Thu, 09 Dec 2010 09:20:58 ProcessInvokerStateRecords() ready to process 1 records
                  Thu, 09 Dec 2010 09:20:58 GetXMLFileName() returning SDClientTask.HS11.29.xml (ql7GtXkQQTTK6UdpZeJZiw==)
                  Thu, 09 Dec 2010 09:20:58 ProcessInvokerStateRecords() ready to process file: C:\ProgramData\LANDesk\ManagementSuite\landesk\files\Active.Task.xml (operation 7)

                   

                  LOG 29

                  Thu, 09 Dec 2010 09:20:59   Status 229392385: Starting task, if nothing goes wrong we will treat this as successful.
                  Thu, 09 Dec 2010 09:20:59   Setting the active operation to SDClientTask.HS11.29.xml
                  Thu, 09 Dec 2010 09:20:59   + begin Task.HS11.29
                  Thu, 09 Dec 2010 09:20:59     + begin DeliveryMethod.HS11.24
                  Thu, 09 Dec 2010 09:20:59       + begin Policy.Required.PortalRemoval
                  Thu, 09 Dec 2010 09:20:59       - end
                  Thu, 09 Dec 2010 09:20:59     - end
                  Thu, 09 Dec 2010 09:20:59     + begin SWD.ExecuteOnly.Proxy.11
                  Thu, 09 Dec 2010 09:20:59       + begin SWD.MultipleTaskProtection.HS11.29
                  Thu, 09 Dec 2010 09:20:59         The package FromGuid_HS11_11 has not been deployed before, it will be deployed.
                  Thu, 09 Dec 2010 09:20:59         + begin PlaceHolderObject
                  Thu, 09 Dec 2010 09:20:59           + begin SWD.Package.Files.HS11.11
                  Thu, 09 Dec 2010 09:20:59

                  Downloading file \\hs11\media$\Itunes 10.1 MSI\iTunes.msi (u5q+QLZbuWMhk7By7IQ9rw==, 3)
                  Thu, 09 Dec 2010 09:20:59 Downloading file 1 of 9 from '\\hs11\media$\Itunes 10.1 MSI\iTunes.msi'
                  Thu, 09 Dec 2010 09:21:00 The file \\hs11\media$\Itunes 10.1 MSI\iTunes.msi (3 levels) was not in the TMC cache.
                  Thu, 09 Dec 2010 09:21:00 ILdDownloading file to C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\iTunes.msi, attempt 0
                  Thu, 09 Dec 2010 09:21:01 Performing TCP connection with a timeout of -1 milliseconds
                  Thu, 09 Dec 2010 09:21:08 ILdDownloadFile returned 0
                  Thu, 09 Dec 2010 09:21:08

                  Downloading file \\hs11\media$\Itunes 10.1 MSI\Apple iTunes 10 and Quicktime MSI Install order.docx (Gjf0KXvcuo3jBIyZadPXDw==, 3)
                  Thu, 09 Dec 2010 09:21:08 Downloading file 2 of 9 from '\\hs11\media$\Itunes 10.1 MSI\Apple iTunes 10 and Quicktime MSI Install order.docx'
                  Thu, 09 Dec 2010 09:21:08 The file \\hs11\media$\Itunes 10.1 MSI\Apple iTunes 10 and Quicktime MSI Install order.docx (3 levels) was not in the TMC cache.
                  Thu, 09 Dec 2010 09:21:08 ILdDownloading file to C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\Apple iTunes 10 and Quicktime MSI Install order.docx, attempt 0
                  Thu, 09 Dec 2010 09:21:10 Performing TCP connection with a timeout of -1 milliseconds
                  Thu, 09 Dec 2010 09:21:12 ILdDownloadFile returned 0
                  Thu, 09 Dec 2010 09:21:12

                  Downloading file \\hs11\media$\Itunes 10.1 MSI\AppleApplicationSupport.msi (p0LCSl3bDxNP+X8cltr/nQ==, 3)
                  Thu, 09 Dec 2010 09:21:12 Downloading file 3 of 9 from '\\hs11\media$\Itunes 10.1 MSI\AppleApplicationSupport.msi'
                  Thu, 09 Dec 2010 09:21:12 The file \\hs11\media$\Itunes 10.1 MSI\AppleApplicationSupport.msi (3 levels) was not in the TMC cache.
                  Thu, 09 Dec 2010 09:21:12 ILdDownloading file to C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\AppleApplicationSupport.msi, attempt 0
                  Thu, 09 Dec 2010 09:21:14 Performing TCP connection with a timeout of -1 milliseconds
                  Thu, 09 Dec 2010 09:21:20 ILdDownloadFile returned 0
                  Thu, 09 Dec 2010 09:21:20

                  Downloading file \\hs11\media$\Itunes 10.1 MSI\AppleMobileDeviceSupport.msi (C09u8DA7+mHdE/tR8zqsTw==, 3)
                  Thu, 09 Dec 2010 09:21:20 Downloading file 4 of 9 from '\\hs11\media$\Itunes 10.1 MSI\AppleMobileDeviceSupport.msi'
                  Thu, 09 Dec 2010 09:21:20 The file \\hs11\media$\Itunes 10.1 MSI\AppleMobileDeviceSupport.msi (3 levels) was not in the TMC cache.
                  Thu, 09 Dec 2010 09:21:20 ILdDownloading file to C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\AppleMobileDeviceSupport.msi, attempt 0
                  Thu, 09 Dec 2010 09:21:22 Performing TCP connection with a timeout of -1 milliseconds
                  Thu, 09 Dec 2010 09:21:27 ILdDownloadFile returned 0
                  Thu, 09 Dec 2010 09:21:27

                  Downloading file \\hs11\media$\Itunes 10.1 MSI\AppleSoftwareUpdate.msi (z8s8OUXc6VjNEELU+OqjjA==, 3)
                  Thu, 09 Dec 2010 09:21:27 Downloading file 5 of 9 from '\\hs11\media$\Itunes 10.1 MSI\AppleSoftwareUpdate.msi'
                  Thu, 09 Dec 2010 09:21:27 The file \\hs11\media$\Itunes 10.1 MSI\AppleSoftwareUpdate.msi (3 levels) was not in the TMC cache.
                  Thu, 09 Dec 2010 09:21:27 ILdDownloading file to C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\AppleSoftwareUpdate.msi, attempt 0
                  Thu, 09 Dec 2010 09:21:28 Performing TCP connection with a timeout of -1 milliseconds
                  Thu, 09 Dec 2010 09:21:30 ILdDownloadFile returned 0
                  Thu, 09 Dec 2010 09:21:30

                  Downloading file \\hs11\media$\Itunes 10.1 MSI\Bonjour.msi (nEEdaMWAbzcZ5E912zvE2w==, 3)
                  Thu, 09 Dec 2010 09:21:30 Downloading file 6 of 9 from '\\hs11\media$\Itunes 10.1 MSI\Bonjour.msi'
                  Thu, 09 Dec 2010 09:21:30 The file \\hs11\media$\Itunes 10.1 MSI\Bonjour.msi (3 levels) was not in the TMC cache.
                  Thu, 09 Dec 2010 09:21:30 ILdDownloading file to C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\Bonjour.msi, attempt 0
                  Thu, 09 Dec 2010 09:21:32 Performing TCP connection with a timeout of -1 milliseconds
                  Thu, 09 Dec 2010 09:21:34 ILdDownloadFile returned 0
                  Thu, 09 Dec 2010 09:21:34

                  Downloading file \\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe (8gKSoB+dRWEAACLjET1qLg==, 3)
                  Thu, 09 Dec 2010 09:21:34 Downloading file 7 of 9 from '\\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe'
                  Thu, 09 Dec 2010 09:21:34 The file \\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe (3 levels) was not in the TMC cache.
                  Thu, 09 Dec 2010 09:21:34 ILdDownloading file to C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe, attempt 0
                  Thu, 09 Dec 2010 09:21:36 Performing TCP connection with a timeout of -1 milliseconds
                  Thu, 09 Dec 2010 09:21:50 ILdDownloadFile returned 0
                  Thu, 09 Dec 2010 09:21:50

                  Downloading file \\hs11\media$\Itunes 10.1 MSI\QuickTime.msi (hvf4ffNverEdEQoLodE2MA==, 3)
                  Thu, 09 Dec 2010 09:21:50 Downloading file 8 of 9 from '\\hs11\media$\Itunes 10.1 MSI\QuickTime.msi'
                  Thu, 09 Dec 2010 09:21:50 The file \\hs11\media$\Itunes 10.1 MSI\QuickTime.msi (3 levels) was not in the TMC cache.
                  Thu, 09 Dec 2010 09:21:50 ILdDownloading file to C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\QuickTime.msi, attempt 0
                  Thu, 09 Dec 2010 09:21:51 Performing TCP connection with a timeout of -1 milliseconds
                  Thu, 09 Dec 2010 09:22:04 ILdDownloadFile returned 0
                  Thu, 09 Dec 2010 09:22:04

                  Downloading file \\hs11\media$\Itunes 10.1 MSI\SetupAdmin.exe (hyarvWsgBaFlYDK1cb0AUg==, 3)
                  Thu, 09 Dec 2010 09:22:04 Downloading file 9 of 9 from '\\hs11\media$\Itunes 10.1 MSI\SetupAdmin.exe'
                  Thu, 09 Dec 2010 09:22:04 The file \\hs11\media$\Itunes 10.1 MSI\SetupAdmin.exe (3 levels) was not in the TMC cache.
                  Thu, 09 Dec 2010 09:22:04 ILdDownloading file to C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\SetupAdmin.exe, attempt 0
                  Thu, 09 Dec 2010 09:22:06 Performing TCP connection with a timeout of -1 milliseconds
                  Thu, 09 Dec 2010 09:22:08 ILdDownloadFile returned 0
                  Thu, 09 Dec 2010 09:22:08             + begin SWD.Package.HS11.11
                  Thu, 09 Dec 2010 09:22:10 Core name 'HS11:172.16.120.11' obtained from active task list
                  Thu, 09 Dec 2010 09:22:10 Sending task status, cmd line -coreandip=HS11:172.16.120.11 -taskid=29 -retcode=229392397 "-ldap=CN=HS Install,OU=Special Logons and Groups,OU=West Hills,DC=chaminet,DC=net"
                  Thu, 09 Dec 2010 09:22:11               Status 229392397: Starting package deployment.
                  Thu, 09 Dec 2010 09:22:11 MSI Client Thread
                  Thu, 09 Dec 2010 09:22:11 PackagePath:  [\\hs11\media$\Itunes 10.1 MSI\iTunes.msi]
                  Thu, 09 Dec 2010 09:22:11 Execute Msiexec.exe with command Line: "Msiexec.exe"  /norestart /quiet /i "C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\iTunes.msi" ALLUSERS=1 REBOOT=ReallySuppress
                  Thu, 09 Dec 2010 09:27:23 MSI result DB50000
                  Thu, 09 Dec 2010 09:27:23               Status 229965824: Package deployment complete.
                  Thu, 09 Dec 2010 09:27:23             - end
                  Thu, 09 Dec 2010 09:27:23           - end
                  Thu, 09 Dec 2010 09:27:23         - end
                  Thu, 09 Dec 2010 09:27:23         + begin Policy.Portal.CompletePortal.24
                  Thu, 09 Dec 2010 09:27:23         - end
                  Thu, 09 Dec 2010 09:27:23         + begin Reboot.RebootHandler.HS11.11
                  Thu, 09 Dec 2010 09:27:23         - end
                  Thu, 09 Dec 2010 09:27:23       - end
                  Thu, 09 Dec 2010 09:27:23     - end
                  Thu, 09 Dec 2010 09:27:23   - end
                  Thu, 09 Dec 2010 09:27:23   Reporting complete status of 229965824 for task 29.
                  Thu, 09 Dec 2010 09:27:24 Core name 'HS11:172.16.120.11' obtained from active task list
                  Thu, 09 Dec 2010 09:27:24 Sending task status, cmd line -coreandip=HS11:172.16.120.11 -taskid=29 -retcode=229965824 -complete "-ldap=CN=HS Install,OU=Special Logons and Groups,OU=West Hills,DC=chaminet,DC=net"
                  Thu, 09 Dec 2010 09:27:24   SDClient task complete
                  Thu, 09 Dec 2010 09:27:24 - end
                  Thu, 09 Dec 2010 09:27:24 [STOP]
                  Thu, 09 Dec 2010 09:27:24 ProcessInvokerStateRecords() received status complete.
                  Thu, 09 Dec 2010 09:30:45 292: Service shutdown has been requested, setting shutdown event
                  Thu, 09 Dec 2010 09:30:45 292: Shutdown event set, sockets closed
                  Thu, 09 Dec 2010 09:30:45 292: Exiting the service
                  Thu, 09 Dec 2010 09:30:45 292: Service is shutting down
                  Thu, 09 Dec 2010 09:30:45 292: Service stopped
                  Thu, 09 Dec 2010 09:30:45 292: Failed to set the service status 6
                  Thu, 09 Dec 2010 10:15:26   Status 229392385: Starting task, if nothing goes wrong we will treat this as successful.
                  Thu, 09 Dec 2010 10:15:26   Setting the active operation to SDClientTask.HS11.29.xml
                  Thu, 09 Dec 2010 10:15:26   + begin Task.HS11.29
                  Thu, 09 Dec 2010 10:15:26     + begin DeliveryMethod.HS11.24
                  Thu, 09 Dec 2010 10:15:26       + begin Policy.Required.PortalRemoval
                  Thu, 09 Dec 2010 10:15:26       - end
                  Thu, 09 Dec 2010 10:15:26     - end
                  Thu, 09 Dec 2010 10:15:26     + begin SWD.ExecuteOnly.Proxy.11
                  Thu, 09 Dec 2010 10:15:26     - end
                  Thu, 09 Dec 2010 10:15:26   - end
                  Thu, 09 Dec 2010 10:15:26   SDClient task complete
                  Thu, 09 Dec 2010 10:15:26 - end
                  Thu, 09 Dec 2010 10:15:26 [STOP]
                  Thu, 09 Dec 2010 10:15:27 ProcessInvokerStateRecords() received status complete.
                  Thu, 09 Dec 2010 10:56:31 2272: Service shutdown has been requested, setting shutdown event
                  Thu, 09 Dec 2010 10:56:31 2272: Shutdown event set, sockets closed
                  Thu, 09 Dec 2010 10:56:31 2272: Service is shutting down
                  Thu, 09 Dec 2010 10:56:31 2272: Exiting the service
                  Thu, 09 Dec 2010 10:56:31 2272: Service stopped

                   

                  LOG 30

                  Thu, 09 Dec 2010 10:29:52 Performing TCP connection with a timeout of -1 milliseconds
                  Thu, 09 Dec 2010 10:29:57 The package itunes msi dec 9 2010 was detected as being installed and will not be processed
                  Thu, 09 Dec 2010 10:29:57 None of the dependent packages needed to be processed
                  Thu, 09 Dec 2010 10:29:59 File (\\hs11\media$\Itunes 10.1 MSI\iTunes.msi) is cached locally
                  Thu, 09 Dec 2010 10:30:04 ILdDownloading file to C:\Program Files\LANDesk\LDClient\SDMCache\ldlogon\FileLists\taskmanifest.HS11.30.11.ini, attempt 0
                  Thu, 09 Dec 2010 10:30:06 ILdDownloadFile returned 0
                  Thu, 09 Dec 2010 10:30:06

                  Downloading file \\hs11\media$\Itunes 10.1 MSI\iTunes.msi (u5q+QLZbuWMhk7By7IQ9rw==, 3)
                  Thu, 09 Dec 2010 10:30:06 Downloading file 1 of 1 from '\\hs11\media$\Itunes 10.1 MSI\iTunes.msi'
                  Thu, 09 Dec 2010 10:30:07 MSI Client Thread
                  Thu, 09 Dec 2010 10:30:07 PackagePath:  [\\hs11\media$\Itunes 10.1 MSI\iTunes.msi]
                  Thu, 09 Dec 2010 10:30:07 Execute Msiexec.exe with command Line: "Msiexec.exe"  /norestart /quiet /i "C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\iTunes.msi" ALLUSERS=1 REBOOT=ReallySuppress
                  Thu, 09 Dec 2010 10:30:16 MSI result DB50000
                  Thu, 09 Dec 2010 10:30:16 processing of package is complete, result 229965824 (0x0db50000 - code 0)

                   

                  LOG 31

                  Thu, 09 Dec 2010 10:51:00 File (\\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe) is cached locally
                  Thu, 09 Dec 2010 10:51:03 ILdDownloading file to C:\Program Files\LANDesk\LDClient\SDMCache\ldlogon\FileLists\taskmanifest.HS11.31.16.ini, attempt 0
                  Thu, 09 Dec 2010 10:51:05 ILdDownloadFile returned 0
                  Thu, 09 Dec 2010 10:51:05

                  Downloading file \\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe (8gKSoB+dRWEAACLjET1qLg==, 3)
                  Thu, 09 Dec 2010 10:51:05 Downloading file 1 of 1 from '\\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe'
                  Thu, 09 Dec 2010 10:51:08 LSWD or Executable Client Thread
                  Thu, 09 Dec 2010 10:51:08 PackagePath:  [\\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe]
                  Thu, 09 Dec 2010 10:51:08 Processing generic executable
                  Thu, 09 Dec 2010 10:51:12 Launched application 'C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe' ('') result 0
                  Thu, 09 Dec 2010 10:51:12 Installation result DB50000
                  Thu, 09 Dec 2010 10:51:12 processing of package is complete, result 229965824 (0x0db50000 - code 0)

                  Thu, 09 Dec 2010 12:04:00 File (\\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe) is cached locally
                  Thu, 09 Dec 2010 12:04:03 ILdDownloading file to C:\Program Files\LANDesk\LDClient\SDMCache\ldlogon\FileLists\taskmanifest.HS11.31.16.ini, attempt 0
                  Thu, 09 Dec 2010 12:04:05 ILdDownloadFile returned 0
                  Thu, 09 Dec 2010 12:04:05

                  Downloading file \\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe (8gKSoB+dRWEAACLjET1qLg==, 3)
                  Thu, 09 Dec 2010 12:04:05 Downloading file 1 of 1 from '\\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe'
                  Thu, 09 Dec 2010 12:04:07 LSWD or Executable Client Thread
                  Thu, 09 Dec 2010 12:04:07 PackagePath:  [\\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe]
                  Thu, 09 Dec 2010 12:04:07 Processing generic executable
                  Thu, 09 Dec 2010 12:04:13 Launched application 'C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe' ('/qn') result 0
                  Thu, 09 Dec 2010 12:04:13 Installation result DB50000
                  Thu, 09 Dec 2010 12:04:13 processing of package is complete, result 229965824 (0x0db50000 - code 0)

                  Thu, 09 Dec 2010 12:07:05 File (\\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe) is cached locally
                  Thu, 09 Dec 2010 12:07:07 ILdDownloading file to C:\Program Files\LANDesk\LDClient\SDMCache\ldlogon\FileLists\taskmanifest.HS11.31.16.ini, attempt 0
                  Thu, 09 Dec 2010 12:07:08 ILdDownloadFile returned 0
                  Thu, 09 Dec 2010 12:07:08

                  Downloading file \\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe (8gKSoB+dRWEAACLjET1qLg==, 3)
                  Thu, 09 Dec 2010 12:07:08 Downloading file 1 of 1 from '\\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe'
                  Thu, 09 Dec 2010 12:07:10 LSWD or Executable Client Thread
                  Thu, 09 Dec 2010 12:07:10 PackagePath:  [\\hs11\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe]
                  Thu, 09 Dec 2010 12:07:10 Processing generic executable
                  Thu, 09 Dec 2010 12:07:14 Launched application 'C:\Program Files\LANDesk\LDClient\SDMCache\media$\Itunes 10.1 MSI\iTunesSetup  10.1.exe' ('/qn') result 0
                  Thu, 09 Dec 2010 12:07:14 Installation result DB50000
                  Thu, 09 Dec 2010 12:07:14 processing of package is complete, result 229965824 (0x0db50000 - code 0)

                  • 6. Re: Trouble Dist. ITunes 10.1
                    Employee

                    known issue.  can you call into support and ask for the patch that resolves the task queuing issue.  We want to control that patch.  I can't post it here.

                    • 7. Re: Trouble Dist. ITunes 10.1
                      Apprentice

                      Patch obtained, thanks. I have two of them, one for client/core and one for the core alone. Does the client one have to be fully distributed before I apply the core one?

                       

                      Can you give me a quick recap of what this patch solves? I have other current issues with software rollout and maybe this takes care of that as well.