1 Reply Latest reply on Feb 4, 2011 10:06 AM by Lara Hellman

    New 7.4 modules

    Jamie Cannon ITSMMVPGroup

      Are the following modules included in 7.4 now by default?

       

      Human Resources

      Request Management

      Service Catalogue Management

      Telephony

       

      Thanks,

        • 1. Re: New 7.4 modules
          Lara Hellman SupportEmployee

          Hi Jamie,

           

          None of them will just appear when you upgrade.  When you run the MDM you will have the option to add the HR and Service Catalogue modules to your database just like the other optional modules.  Whether or not you're able to use them and Telephony is determined by your licence, I believe in 7.4 the licensing model has changed so you may now be entitled to these products, check with your account manager as to what you are licensed for.

           

          Thanks,

           

          Lara