12 Replies Latest reply on Mar 14, 2012 11:35 AM by Brendan440

    Why does Agent switch from Direct Mode to Gateway mode w/o user interaction


      Not sure if this is correct forum to post this question, but I wonder if it has to do with the way the agent was deployed or created.  But, by default, my clients should startup in Direct Mode, but I find from time to time, either after a restart, or maybe even a log off and log on, the client will switch to gateway mode.






      Has anyone ever heard of such a thing, and if so, what causes that, and what is the solution?