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Here at my shop we run a virtual Core, so for me, before any upgrades,I do a few things. I take a snapshot of the server which I can roll back to if the upgrade bombs and I make sure my nightly SQL database backup is in place. With those two precautions in place I can basically fix any problem that might occur, from system death to database corruption.
It has worked well so far!
Thanks for that Brendan, really appreciate it.
The core we are about to upgrade is a virtual core as well so, thanks for the advice there. Anyone else, with some good tips? We are particularly looking for any issues/gotcha's surrounding the upgrade so we don't have to learn the hard way!
If you have maintenance / support agreements with LANDesk, I would contact them, let them know what you are doing and ask them if there are any additional hot fixes or "component patches" you should be installing after SP2.
to find out more about component patches
There have been numerous hot fixes released.
Thanks for the advice. We upgraded our core server last month and everything went sweet. Our core too was virtualised. Very happy everything went well without any hiccups.