You should post sdclient log.
In the past I've problems with SEP because you miss the LAN connection during installation for a few seconds.
I have the same way when I install SEP.
To not break template, uncheck the option 'Stop template if action failed' in property of action.
Where can I get the log from?
I've unchecked the box "stop template if action failed" and it skips past it but I need to figure out why it won't install.
When I uncheck the option, SEP is installed but action become 'failed' in template.
Your SEP is not installed ?
The folder, on the client, is %programfiles%\LANDesk\LDClient\Data
You should find something like sdclient_taskXXX.log where XXX is the task ID number.
Jary, sorry it took so long to get back to you. I will post the log tomorrow. Thanks for all the help
we had the same issue.
i wrote a batch file for installing the program.
msiexec /i "symantec antivirus.msi" /quiet /norestart
use Microsoft ORCA (http://rapidshare.com/files/455401489/orca.Msi) to change settings in Symantec AntiVirus.msi.
If u install SEP and Windows has pending Filenameoperations SEP installation fails.
pls change the following Option with ORCA (see attached file)
if u use the newest SEP version pls check this (Launch Condition)
and change the value to "0" or use the same as in attached file
i pack the whole source files with WINRAR as a self extracting package and choose in the SFX options to run the install.bat after extracting.
Now create a task and distribute the packed WINRAR file and be happy....
i implemented a wait for 2-3 minutes after starting the WINRAR file.
Hope i was helpful ;-)
Symantec1.jpg 756.9 K