7 Replies Latest reply on Feb 28, 2008 8:36 AM by Jared Barneck

    software distribution gets stuck at machine discovery

    Rookie

       

      Hi there.

       

       

       

       

       

      I have a problem where an exe software distribution task which I schedule

      times out after the machine is discovered. After choosing "Start now"

      on the task, the managed device moves to the "Active" group as

      expected and the status result changes to "Machine successfully

      discovered". It stays here until the timeout threshold for the LANDesk

      scheduler is reached. "The wait operation timed out" My patch management is working fine to the same managed

      device. I have ensured that the share and NTFS permissions of the folder where

      the exe is stored are sufficient. I have tried all of the pre-configured push distribution methods. The task is supposed to silently install Acrobat Reader 8.

       

       

       

       

       

      I am using LDMS 8.7 SP3

       

       

       

       

       

      The last few lines of the log file are:

       

       

       

       

       

      Wed, 27 Feb 2008 13:09:50 processing machine DTM51_LD

      Wed, 27 Feb 2008 13:09:52 Remote execute of application 'C:\Program Files\LANDesk\LDClient\fileversion.exe', params '"C:\Program Files\LANDesk\LDClient\sdclient.exe"' on DTM51_LD (61101eac)

      Wed, 27 Feb 2008 13:09:52 sdclient file version characterized as LDMS8_7_7

      Wed, 27 Feb 2008 13:09:52 DTM51_LD, executing C:\Program Files\LANDesk\LDClient\sdclient.exe /p="
      ges-lds-ld01\packages\Adobe\Acrobat Reader 8\AdbeRdr811_en_US.exe" /levels=4 /FileListName="taskmanifest.GES-LDS-LD01.100.8.ini" /FileListHash="SRwib9vqFHBcRDHkNW0Sgw==" /exe /bw=WAN /An /polite=25 /lanpps=1 /wanpps=1 /taskid=100 /core="GES-LDS-LD01:172.20.0.66" /sad=50 /taskname="Adobe Acrobat Reader 8 - SP" /pkgname="Adobe Acrobat Reader 8" /pkgdesc="Installs Adobe Acrobat Reader 8.1.1"

      Wed, 27 Feb 2008 13:09:52 Remote execute of application 'C:\Program Files\LANDesk\LDClient\sdclient.exe', params '/p="
      ges-lds-ld01\packages\Adobe\Acrobat Reader 8\AdbeRdr811_en_US.exe" /levels=4 /FileListName="taskmanifest.GES-LDS-LD01.100.8.ini" /FileListHash="SRwib9vqFHBcRDHkNW0Sgw==" /exe /bw=WAN /An /polite=25 /lanpps=1 /wanpps=1 /taskid=100 /core="GES-LDS-LD01:172.20.0.66" /sad=50 /taskname="Adobe Acrobat Reader 8 - SP" /pkgname="Adobe Acrobat Reader 8" /pkgdesc="Installs Adobe Acrobat Reader 8.1.1" ' on DTM51_LD (61101eac)

      Wed, 27 Feb 2008 19:10:02 DTM51_LD remote execution complete, result -2147483390, exitcode 258

       

       

       

       

       

      Any help would be very much appreciated.

       

       

       

       

       

      Thanks.

       

       

       

       

       

      Daniel