3 Replies Latest reply on May 2, 2011 3:56 PM by MarXtar

    Costumer lose the inventory of devices from one day to another

    Os_Javier Rookie

      The case presented by these teams is that the inventory disappear from one day to another in the console, the only thing that comes to reflect the device name and your address.
      What we have done is to uninstall and install the agent again, review the maintenance logs of the database to verify that the removal is not repeated if team has not been submitted.


      -We verify that services set days to keep inventory scans have the value 0.

      -Is valid can be written either in the database.



      Someone knows what could be happening?