5 Replies Latest reply on May 11, 2011 11:43 AM by davidg5700

    Delay in appearance of agents

    davidg5700 Specialist



      This may have been answered somewhere else, but I have not been able to find it.


      When a non-landesk admin tech installs the agent on a computer, they will not see it in the remote console for 15 -30 minutes (haven't timed it exactly) while I can see it much sooner being an admin.  Does not make a difference whether I am remoted into the core or using the remote console.


      We have scoped out the non-admins to not see servers in the console, but nothing beyond that.  Is this normal behaviour and if so, what is happening behind the scenes?


      We are running LD 9 SP2 on Server 2008 R2.