2 Replies Latest reply on May 16, 2011 1:30 AM by delo

    Use existing "with 3rd party" from Incident or create new?


      I am new in Landesk, and using 7.4,

      can anyone advise me which the best practice if I want to create "With 3rd Party" in Request.

      Currently I see only Incident have "With 3rd Party". Can I just drag "With 3rd Party" from incident and use for Request? or I have to create new business object for "With 3rd Party" in Request?


      Is there any impact/limitation if I use "With 3rd Party" from Incident for Request?


      Thank you