1 Reply Latest reply on May 19, 2011 10:21 AM by Stu McNeill

    Mail updates to go to other object than notes?

    Apprentice

      Hi,

       

      Is it possible to have mail update another object than notes?

       

      Thanks,

       

      Oliver

        • 1. Re: Mail updates to go to other object than notes?
          Stu McNeill Employee

          Hi Oliver,

           

          Unfortuantely this isn't possible, the functionality is hard coded to support only the creation of Notes and Attachments.  It'd make a good enhancement request though!

           

          A workaround would be to have an Add Note action followed by an automatic action of whatever you really wanted the mail to trigger.  This does mean you get notes created as well though so depending on your use it may not suit.