1 Reply Latest reply on May 20, 2011 9:41 PM by dmshimself

    Status remains the same when reinitialising?


      If you reinitialise an incident, does the incident drop into the middle of the new incident at the same same status that it had in the old incident, or does it start from the beginning of the new incident?  I would rather it starts at the beginning, but it seems to be jumping to the same status.  Of course, I may have messed my process up the first section just isn't working like I expect.