We're on LANDesk 9 SP2 and I seem to have a problem lately where Inventory Scans are timing out on Windows XP client computers. I'm getting an error in the Application log on affected clients...
"Event ID 1002"
"Hanging application LDISCN32.EXE, version 220.127.116.11, hang module hungapp, version 0.0.0.0, hang address 0x00000000."
We first noticed the problem because we use a command in our OS deployment process to send a full inventory scan after a machine is re-imaged. On some OS deployment jobs we started to see clients that would hang and never complete the Inventory Scan section of the script. I had to terminate the ldiscn32.exe process in Task Manager. If I run an Inventory Scan from the Start Menu shortcut I see that Hardware Inventory is complete, Software Inventory runs to about 80% on the progress bar and then just stays there, having processed around 37,400 files. (The actual number of files processed varies.)
I'm not sure how many of our client computers are affected, but I suspect it's quite a few because I see a number of inventory records that have not seen an updated software inventory in many weeks, even though the machines are connected to the network every day. I don't think it's a problem on the core because my ldscan folder is not filling up with SCN files, and some clients are sending inventory successfully.
Any help would be greatly appreciated.