I've encountered an issue where if I delete an item from inventory, I cannot retrieve it back via network scan. It recognizes the IP, but does not add it to unmanaged device or my inventory tab. I noticed in our SQL database, that the hostname still exist. I suspect this is the reason why the network scann does not want to put it neither my unmanaged device list nor my inventory. Also there are a lot of NULL entries in our database. The database maintenance doe not clear this problem up. The database we are using is Ms SQL 2008. Any suggestions would be greatly appreciated.
Have you tried enabling the LANDesk CBA scan in UDD? Takes a lot longer but worked for me in my test.
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I appreciate the quick response. I tried the CBA scan, and there is no problem finding the device with either scan. The problem is that it does not add it to the unmangaged device list, and it still isnt in inventory. Looking at our SQL database, the entry still exists in the database. I'm thinking that the scan see's that it already exists in our SQL database, so it does not put it in the unmanaged device list, but it doesn't put it in inventory either. Is there a proper way to delete the entry in the sql database so that when scanning it will add to the unmanaged device list?