9 Replies Latest reply on Jul 26, 2011 5:57 PM by Jack.Zheng

    optional add reminder templates

    Apprentice

      Hi All

       

      We are using 7.4.  Has anyone figured out how to create different option actions with add reminder that may contain specific messages that's used over and over again?

       

      For example, can I create a new add reminder called add reminder call helpdesk where the add reminder has a pre-defined message asking the user to contact the helpdesk?