1 Reply Latest reply on Sep 14, 2011 1:58 AM by yrousseau

    Provisionning.log is "spammed" with some recurrent action

    Apprentice

      Hi all,

       

      I've got an annying problem on my provisionning.log as an action is just filling it with a error

       

      Every 10 seconds I got a "getTaskXML" action.

      Initially I got a message in the form of :

      VERBOSE    ProvisioningService        7/26/2011 9:30:14 AM     : >>GetTaskXml
      VERBOSE    ProvisioningService        7/26/2011 9:30:14 AM     : GetTaskXML, SIDS:
      VERBOSE    ProvisioningService        7/26/2011 9:30:14 AM     :     MACAddress: 005056B80044
      VERBOSE    ProvisioningService        7/26/2011 9:30:14 AM     :     SerialNumber: VMWARE-42 38 44 BA 86 5C A7 BE-F1 8D 4F 55 D5 A0 73 21
      VERBOSE    ProvisioningService        7/26/2011 9:30:14 AM     :     AMT_GUID: VMware-42 38 44 ba 86 5c a7 be-f1 8d 4f 55 d5 a0 73 21
      VERBOSE    TemplateFinder        7/26/2011 9:30:15 AM     : >>GetTemplateForServer,computerIDN 3834
      DEBUGGING    TemplateFinder        7/26/2011 9:30:15 AM     : >>GetProvisioningTaskForComputer.computerIdn 3834
      INFO    TemplateFinder        7/26/2011 9:30:15 AM     : No task found. Check task with Done status.
      ERROR    TemplateFinder        7/26/2011 9:30:15 AM     : couldn't find task for computer 3834
      ERROR    ProvisioningService        7/26/2011 9:30:15 AM     : Unable to find template for computer IDN 3834

       

      In order to get rid of this message I tried to delete computer 3834, but the only improvement is that the message is shorter :

      VERBOSE    ProvisioningService        7/26/2011 10:53:24 AM     : >>GetTaskXml
      VERBOSE    ProvisioningService        7/26/2011 10:53:24 AM     : GetTaskXML, SIDS:
      VERBOSE    ProvisioningService        7/26/2011 10:53:24 AM     :     MACAddress: 005056B80044
      VERBOSE    ProvisioningService        7/26/2011 10:53:24 AM     :     SerialNumber: VMWARE-42 38 44 BA 86 5C A7 BE-F1 8D 4F 55 D5 A0 73 21
      VERBOSE    ProvisioningService        7/26/2011 10:53:24 AM     :     AMT_GUID: VMware-42 38 44 ba 86 5c a7 be-f1 8d 4f 55 d5 a0 73 21
      ERROR    ProvisioningService        7/26/2011 10:53:24 AM     : Unable to find computer

       

      Any hints on why I got this getTaskXml thing and how to get rid of this annoying info ?

      I would also like to know how to prevent this later as it already happened once sooner... (It did disappear after some manipulation on the core server but I don't know which ones :-(   )

       

      Best regards

      Yannig

        • 1. Re: Provisionning.log is "spammed" with some recurrent action
          Apprentice

          Hi,

           

          We managed to get an answer for this issue, so I publish it in case anyone got the same issue.

           

          The client agent was under impression he had some task to do and was constantly requesting core server for the task while no task did exist on the server. To solve this :

           

          1-Launch CMD.EXE as administrator on the client machine
          2-Issue the commands:
          CD "C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\"
          NOTEPAD actions.ini

           

          3-Remove the line "landesk.provisioning=C:\ldprovisioning\LaunchLdprovisionAsUser.exe C:\ldprovisioning\ldProvision.exe -c PEBLNDSK01 -t C:\ldprovisioning -w 15 -r 20" from the file
          4-save the file
          5-open the file again with NOTEPAD to be sure that the modification has been saved.
          6-Reboot the machine
          (alternatively stop all the Intel and Landesk services on the device and start them again)

           

          Yannig