5 Replies Latest reply on Jul 26, 2017 6:56 AM by Pitmac1

    System.OverflowException: Value was either too large or too small for an Int32.

    Rogersh Apprentice

      Hi,

       

      I'm running Service Desk 7.3.2

       

      I have a user who is now unable to launch incidents from his workload list, he has previously been unable to do this without any issue.  If he right clicks and selects launch, the incident opens but in a much smaller window.

      If the user clicks on the new incident window he gets an error message

       

      System.OverflowException: Value was either too large or too small for an Int32.
         at System.Convert.ToInt32(Double value)
         at Touchpaper.Console.FormLayoutUserSetting.CalculateSplitterDistance(Int32 nClientFormHeight)
         at Touchpaper.Client.WinForms.WinFormsForm.SetSplitterPosition()
         at Touchpaper.Client.WinForms.WinFormsForm.SplitContainer_SizeChanged(Object sender, EventArgs

       

      Any ideas?

       

      Thanks,

      Hayley