Im wanting to create crystal report that allows users to select all incidents logged under a particular category.
I originally set the parameter to look at "incident category full name", however due to the number of Categories in the list it only gets down to Application C to D. (See Fullname.gif)
So i next decided i could create seperate parameters for each tier (one for top, middle and bottom), hoping if i selected "Application A-B" in the top tier parameter, then the Middle Tier Parameter would only show Categories between A-B using filtering. However this just shows all categories regardless of the Top Tier Parameter.
I just want to create a simple report that can be used for Trending by selecting all Incidents under a particular Incident Category, which then can be manipulated to show how many incidents have been logged monthly.
Can someone Help??? Or share their experiences how they have got round this issue?