1 Reply Latest reply on May 16, 2012 3:41 AM by Gilles Portal

    e-mail alerting in ver.9



      Is there somebody who use e-mail alerting ?I can not set it up.I checked SMTP functionality via telnet - 0.K.

      But I can not send e-mail via command prompt according to LANDesk document:


      sendemail -p alert_id=a.b.c.d -p alert_gmttime="2001-01-01 12:00:00" -- nonExtended=1 "server=smtp.example.com" "port=25" "[email protected]" "[email protected]" "subject=this is for me %T" "body=Body: %T Test %%T"


      There is only error message - Email failed to send - in sendemail.log .


      Could anyone help me?

        • 1. Re: e-mail alerting in ver.9
          Gilles Portal Apprentice

          I have got the same problem.

          It's a known problem by Landesk Support. You need to create a case in order to get a patch.


          Here is a copy of the landesk support case answer :


          {Feb 1, 2012 4:44:19 PM | Maxime Dewandre


          I found a bug very similar to this. There is a patch for that issue. It should fix your problem. You need to install first the CCP519 then the CR15952-90.

          Before installing patch, Landesk recommend to make a backup of the database and of the core server. For the patch installation, please read the readme file.




          Landesk Support EMEA}


          I hope it can help you