3 Replies Latest reply on Aug 17, 2011 6:11 AM by SDESK

    Current Support Group prompt displays third parties, departments & divisions


      We currently use a workload query that allows our Analysts to select the support group via a prompt


      We are implementing Third Party suppliers and have been advised that these need to be created via the supplier groups within administration.


      Since adding these, we now see all third parties in our workload query prompt.  For example, instead of seeing just support groups, we now see up to 200 extra groups which are a mixture of third partiesand support groups.


      Any ideas on how this could be prevented?