Is it possible to create a report to show the status of all incidents at a time in the past?
I was thinking it maybe possible using the Audit trail table but not too sure how to link it.
Anyone know if this is possible?
Thanks in advance.
There was a discussion thread on a similar request which may be of interest:
If you want to be able to snapshot certain metrics to be able to see a trend you may want to discuss the MI module for Service Desk to see if this might be useful for you.
Retrieving data ...