1 Reply Latest reply on Sep 12, 2011 3:41 PM by dmshimself

    Training for 7.4 Upgrade

    Apprentice

      Hello all, our management are currently deciding on whether or not to upgrade from 7.3.2 to 7.4 and we were just wondering if anyone who has already upgraded went for any training at all, or whether there's not a huge amount different to the earlier release/training? 

       

      Thanks

      Nic

        • 1. Re: Training for 7.4 Upgrade
          dmshimself ITSMMVPGroup

          The typical analyst will probably not notice very much difference.  Any administrators could probably work though thr whats new guide.  But the self service has a very different look and feel in 7.4, so you might want to look at how to transition that module and any user re-fresh training needed.

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