5 Replies Latest reply on Sep 29, 2011 12:32 PM by Jason

    Ok, what up with C:\Program Files\LANDesk\LDClient\WDTReset.exe

    Rookie

      On reboot I am getting a error from this file?? This is a freash clean install of W 2003 R2. " wdtreset Application encountered a problem and needed to close"  I have the same client on several servers, and this new install is having a problem. I don't want to wipe out this server and start over.

      Thanks,

        • 1. Re: Ok, what up with C:\Program Files\LANDesk\LDClient\WDTReset.exe
          Rookie

          Event Type: Error
          Event Source: Application Error
          Event Category: (100)
          Event ID: 1000
          Date:  9/19/2011
          Time:  2:42:08 PM
          User:  N/A
          Computer: 2003DEVSERV
          Description:
          Faulting application wdtreset.exe, version 9.0.0.473, faulting module unknown, version 0.0.0.0, fault address 0x00000000.

          For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
          Data:
          0000: 41 70 70 6c 69 63 61 74   Applicat
          0008: 69 6f 6e 20 46 61 69 6c   ion Fail
          0010: 75 72 65 20 20 77 64 74   ure  wdt
          0018: 72 65 73 65 74 2e 65 78   reset.ex
          0020: 65 20 39 2e 30 2e 30 2e   e 9.0.0.
          0028: 34 37 33 20 69 6e 20 75   473 in u
          0030: 6e 6b 6e 6f 77 6e 20 30   nknown 0
          0038: 2e 30 2e 30 2e 30 20 61   .0.0.0 a
          0040: 74 20 6f 66 66 73 65 74   t offset
          0048: 20 30 30 30 30 30 30 30    0000000
          0050: 30                        0     

          • 2. Re: Ok, what up with C:\Program Files\LANDesk\LDClient\WDTReset.exe
            Jason SupportEmployee

            The issue is most likely with Dell Open Manage and LANDesk Server Manager/realtime monitoring having a conflict. In practice you should only have one server management software running on a system otherwise the can fight over resources, same idea as running only one AV solution on a client.

             

            You will need to choose between the OEM manager and LDMS.

             

            You will either need to remove the OEM manager or in the LANDesk remove Real-time Inventory and Monitoring and reinstall the agent(it does need to be a reinstall and not an update.

             

            Jason

            1 of 1 people found this helpful
            • 3. Re: Ok, what up with C:\Program Files\LANDesk\LDClient\WDTReset.exe
              Rookie

              Ok thanks,

              I look into removing Dell Open Manage! I'll repost the results.

              • 4. Re: Ok, what up with C:\Program Files\LANDesk\LDClient\WDTReset.exe
                Rookie

                That sounded good, but then I thought about it and Dell Open Manage is not installed, I did a fresh Win 2003 install to a formated HD.

                • 5. Re: Ok, what up with C:\Program Files\LANDesk\LDClient\WDTReset.exe
                  Jason SupportEmployee

                  Ok, that is the only issue I remember off the top of my head for this. You do not mention what version of LDMS you are on, all though i can not remember an update for WDTReset in a while. Make sure you have the latest service pack applied to core, and if you used a self contained agent or Advanced agent rebuild them prior to a reinstall of the agent(if any patches have been applied since they were built). Since you do not have another server monitoring client enabled.

                  I would recommend you connact support and work with them as this point.

                   

                  A work until you can contact support would be to remove monitor off that system, to stop the errors(assuming they are effecting production).