What version/Sp of LANDesk? I don't see anything below in your original post.
Hi we are using 8.7 SP 6. An old version I know.
Just to let you know that version is EOL and is not under support. I would seriously plan on upgrading. So blowing the cobwebs out for that version, some things that prevent required policies:
- Same distribution package has already been applied, possibly through an optional policy. Required policy will not apply since distribution package has already been applied.
- How are you proccessing required policies in the agent configuration?
- Entry in the registry may not be there for amclient.
- Local Scheduled task may not be there for amclient.
- I would remove the entry for the required policy from the regsitry and see if it will process.