Bit of a bizarre one here.
We are running 7.4 Service Desk on our DEV system and for some reason all of a sudden the Incident window does not show in webdesk.
All we get is all of the actions and History tabs but the actual Incident does not appear. Just seemed to happen over night. I have checked everyhting in the console and all seems fine Web Incident window is published and default , also no changes have been made to the windows so a bit confused.