I've got an issue where one of the landesk components is shutting down some of my organization's computers and I am having trouble idenifying the cause.
I believe our problem is related to an older post that I found here:
I've attached a screen shot which shows the last few seconds of what I am told is an 8-second countdown. I don't know where this 8 seconds comes from nor do I know for sure where the shutdown request comes from. I'm told that it is persistant such that it will eventually win out if the user isn't continuously monitoring the computer.
I did a check on two of the computers that I know experience this problem and I turned up several entries for a SHUTDOWN task which is listed in the "scheduled tasks and policies" as a SCHEDULED TASK with a status of DELAYED.
I've checked what I believe to be this very task and I can see very clearly that there are ZERO clients in the task; a policy sync on the clients doesn't seem to remove the entry either. I've looked in ALL TASKS for additional copies of this task but found none. There isn't any way for me to see the TASK ID # when I'm looking at the SCHEDULED TASKS and POLICIES so I have no way to verify which task is assigned to these machines.
I would guess that this task is causing the issue but I can't see any evidence that either of my affected machines are part of that task.
any thoughts on this?
LandeskSystemShutdown.PNG 11.3 K