1 Reply Latest reply on Oct 20, 2011 1:50 AM by frostp

    How can i truncate title in Incident Management

    cmuina Apprentice

      Hi,

      When i send and automatic email notification i type in subject field "Incident nº XXX has been created. Title: Incident.Title" the problem is when the user use 255 characters in Incidiente.title, when the tool try to send the notification i get an error becuase "Incident.title (255) +   Incident mº XXX" overload the maximum number of character of the subjetc.

       

      Is it posible to truncate this field?

       

      Best Regards,