You can create your query against Process Management and Process rather than against Incident Management etc...
This will return all Incidents, Changes, Problems, Tasks etc, which is what most people want.
But if you only want to show I and T you could probably filter against Class or Lifecycle?
Cheers - Adam.
I know this is an old post, but its close to what I am looking for. What about including HR Activity in a query based on Process Mangement. I would like to see the HR Title and Description of tasks that get assigned to our workgroup but they aren't available as part of Process Managment - can they be added?
Not easily no because those two fields are not process based attributes. I'd look at the processes concerned and see if you can copy the HR title and decription into the process title and description. If you can do that, the same method should apply.