7 Replies Latest reply on Nov 9, 2011 3:07 PM by Tanis

    Crystal Reports Login Fails via service desk console


      I have finally mapped the network location of crystal reports to my machine, but when I select the 'print' option for the incident it hangs for a few minutes and then asks for a user name and password.  I have tried my own details as well as user 'sa', but it does not work and I keep getting this error message: