Indeed, this issue came from the fact that the .rdlx-master file (= report template) used by the LDMS Management Console and the LDMS Web console are stored in different location :
- For the LDMS Management Console, the files are located in : <ProgramFiles>\LANDesk\ManagementSuite\reporting> (= install folder of LANDesk)
- For the LDMS Web Console, the files are located in : C:\inetpub\wwwroot\LANDesk\LDMS\reporting (= IIS folder for remote console)
So if you want to have your custom template show up in the report run from the web console, you simply need to copy the .rdlx-master file from the install folder of LANDesk to the IIS folder of the remote console
Worked like a charm...many thanks!