8 Replies Latest reply on Nov 17, 2011 9:02 AM by Joanne.Milligan

    Attaching Incidents to Problems

    Rookie

      Is it possible to change the query that is displayed when attaching an Incident to a Problem?  At the moment it returns all open and resolved incidents and therefore we have to scroll through quite a few pages to find the incident we want to attach.  And is there any way we can add a search field so that we can enter the incident number we want to attach?

       

      Please see attached screenshot.