3 Replies Latest reply on Nov 18, 2011 1:19 AM by d.pacione

Query has crashed service desk 7.2.6

d.pacione Nov 17, 2011 9:08 AM

Hi all,

I have a problem with service desk 7.2.6

I created a query which has crashed and now won't let anyone log in to the Service Desk

The error message produced is:

Invalid Query Attribute: Query Attribute 'LastUpdate' has Index 3 which clashes with another Query Attribute in the same collection in the same Query

Any help would be appreciated

1. Re: Query has crashed service desk 7.2.6

elizabethcombrink Nov 17, 2011 9:16 AM (in response to d.pacione)

This is a known error caused when you save a query. Search on the community - the fix has been posted
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2. Re: Query has crashed service desk 7.2.6

elizabethcombrink Nov 17, 2011 9:17 AM (in response to elizabethcombrink)

http://community.landesk.com/support/docs/DOC-3634
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3. Re: Query has crashed service desk 7.2.6

d.pacione Nov 18, 2011 1:19 AM (in response to elizabethcombrink)

Elizabeth, many thanks for that amazingly quick response. We are successfully back in action. Thanks again
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