4 Replies Latest reply on Dec 20, 2011 11:24 AM by Jason

    Blank Remote Control to Mac 10.7.2

    Rookie

      Hi everyone,

      I'm fairly new to the community and have just began using LANDesk for a few months.  Got a mixed environment of Win7 and Mac OS X.  When trying to initiate a Remote Control session to a MacBook Air, I'm just seeing a blank screen.  However it does seem like the connetion is made and I can move the mouse cursor.  I've tried initiating the remote on both the LANDesk Management Console as well as the WebUI remote.  Any thoughts as to where I could look to fix this issue.

       

      Running:

      LANDesk Management Suite, Software 9 sp2

      v 9.0.2.223A

       

      Thanks,

       

      JP Babiera