2 Replies Latest reply on Dec 5, 2011 6:25 AM by fsyr

    Virus Definitions folder (bases8) is missing required files

    fsyr Rookie

      I'm receiving the following error in Landesk every day:

       

      Your Virus Definitions folder (bases8) is missing required files. An update is required. If this error is received on a remote console, ensure that the remote console can communicate with the core server.

       

       

       

      I have verified that I have both the av reg key and the ldbasesinfo files in the ldlogon\antivirus8\win\bases8 directory. I have gone downloaded updates but the error still comes up.

       

      Please help me landesk guys.
      Thanks!