2 Replies Latest reply on Dec 7, 2011 7:14 AM by karenpeacock

    Incident creation Form and urgency options




      In incident creation form, is it possible to have different urgency options when we select a client (so options are different regarding the client) ?


      For example :


      Client Alpha has Urgent/Normal options

      Client Beta has Very Urgent/Urgent options


      Any suggestion ?

      Thank you