We need to obtain the S/N from some USB devices connected to PC's, but LANDesk 9 Sp2 inventory does not seems to care about collecting S/N from USB devices connected to the computer. Does anybody knows if there is a way to obtain this information using Landesk inventory scan?
This is the only information that inventory scan gather from USB devices:
In the meantime, you could create a script that could be executed on devices and capture this information and then it could be added to LANDesk inventory via registry or other methods. This would take some work though. You'd really have to need this information i think to want to go to the trouble.