I'm thinking that I have a LanDesk license limit issue, but I don't know for sure. I believe our limit on LD is 250.
The past week or so we've added several clients to LD ( Insert New Computer ). But they never get a full inventory performed. If I try to connect to one of them ( with both the binoculars and remote control icons showing ), LD says that it did contact the remote computer, but then says:
The remote computer is not manager by your server. ( We only have one LD server. )
Unable to send a request to the remote computer.
We had 274 computers first thing this morning. I've been able to delete three (3), all of which had had complete inventories performed. When I try to get LD to perform the full scan on any replacement, it doesn't. If I'm correct about the issue being the license limit, shouldn't LD replace the deleted PCs ( up to the license limit ) with the PCs I'm trying to get a full inventory scan on? Or is there somethnig else I'm missing? Something that I have to do?
Thanks in advance,