4 Replies Latest reply on Dec 18, 2011 8:03 PM by hadyn.dawson

    Display text in Audit Trail instead of Numbers for Ticket Type

    sarahwong Rookie

      Hi, I`ve attached 2 images and as mentioned in the title, is there anything I should configure to display ticket type in text (Incident or Service Request) instead of numbers (0 or 1)?

       

      Anyone can help?

       

      Thanks

       

      Sarah