6 Replies Latest reply on Dec 20, 2011 5:00 AM by vinilpatil

    v9.0 Remote Control Issues with VDI - Win7 Enterprise

    Rookie

      Hi

       

      Recently we have deployed some 200 VDIs with Windows 7 Enterprise & facing an issue while accessing these VDIs through LANDesk v9.0 Remote Control.

       

      Problem Statement: when we take remote control of a VDI via LANDesk, it logs of the current user from the machine and gives us a terminal view. Same agent works fine for a physical machine & this behaviour is observed only for VDIs.

       

      Is it something to do with Microsoft or do I need to make any changes to the agent so that I get the As-Is screen when I remote into these VDIs.

       

      Any help to this would be highly appreciated.