Recently we have deployed some 200 VDIs with Windows 7 Enterprise & facing an issue while accessing these VDIs through LANDesk v9.0 Remote Control.
Problem Statement: when we take remote control of a VDI via LANDesk, it logs of the current user from the machine and gives us a terminal view. Same agent works fine for a physical machine & this behaviour is observed only for VDIs.
Is it something to do with Microsoft or do I need to make any changes to the agent so that I get the As-Is screen when I remote into these VDIs.
Any help to this would be highly appreciated.