8 Replies Latest reply on Jan 3, 2012 7:45 AM by MarXtar

    Remote Control POSReady7

    Rookie

      I am trying to using the Landesk Management Suite remote control from Landesk Version 8.6 to a Windows POSReady7 client, when right clicking the machine name and selecting remote control it connects you get the yellow and black border but just shows a blank screen. The following is wriiten to the log:

       

      03/01/2012 11:31:54 Attempting to contact remote computer on 10.68.254.50;HFD-UT0301-T010
      03/01/2012 11:31:55 Trying to connect to 10.68.254.50 using TCP
      03/01/2012 11:31:55 The remote computer on 10.68.254.50 was contacted using TCP.
      03/01/2012 11:31:56 Current remote user name: SYSTEM
      03/01/2012 11:31:56 Current console username: mark.manfredi
      03/01/2012 11:31:56 Connected and remote controlling: 10.68.254.50;HFD-UT0301-T010
      03/01/2012 11:31:56 Administrator Computer: HFD-EMS
      03/01/2012 11:31:56 Started remote control viewer for: hfd-ut0301-t010
      03/01/2012 11:31:56 Initializing keyboard filter.

      Does anyone have an ideas?

       

      Thanks