We are using Landesk 9 with Service Pack 2. since last summer we have been distributing packages with landesk these include the following
Adobe Flash Player activeX
Adobe Reader 10
the packages are a mixture of MSI and Exe
and we are using policy push deployment method
the results in landesk i am getting back in the Software distribution do not seem to be accurate for example on average we have rooms made up of 30 machines. when i deploy out the software we never seem to get a nice 100% install and often have problems where software has not installed but landesk thinks otherwise.
for example adobe reader is a exe i send it out to 30 machines and i normally get the one of the following messages back saying "No Error" , successfully completed installation of package, The action completed successfully or Product installed under the success section but when i check the machines software will not have installed on a number of machines.
this is usually the same for all packages what then happens is after we have deployed the software we have to check the room and then i usually have to spend some time redeploying failed packages.
we do get failures reported on machines which isn't a problem
I want to know why landesk reports success when the package has failed and if i can fix this.
is this to do with my return codes? or have i missed somthing on the setup?
i always test the packages on a machine before deploying to a room and i am happy the packages are fine.
Thanks in advance for any help