I am trying to send out a Reminder to an email address which is held outside of the usual User object. The attribute is a custom one on the root object. In this case Call.
From my initial digging around I cannot see how I could use this email address directly from the Reminder object. And I cannot see a way of using the Reminder Recipient object to go down that route of adding a new recipient which does allow free text email addresses to be used.
Has anyone found a work around to this?
I am avoiding having the analysts create new "users" or entries in another object and linking it.