6 Replies Latest reply on Feb 24, 2012 8:17 AM by asmall23

    Problems capturing a windows 7 image using imagew v2

    Rookie

      Hello I am having issues trying to capture a windows 7 image with LD using imagew v2.   My PXE boot rep is set up and I can get to the cmd screen that shows the drivers being loaded the problems starts right after that.  I notice that it takes a while for the first cmd screen to complete and it usually hangs for a few minutes when loading all the drivers.  Once that finishes it then load the PXE menu and then I choose my caputure script and about 3 cmd prompts open up on my screen and execute a some commands.  Once this happens the caputure image progress screen is suppose to come up which it does, but right after that it stays on the screen for a breif 2 seconds then dissapears along with the green option button in the bottom left corner.  It then leaves me with the blue landesk screen and the pointer arrow for about 10 to 15 minutes, and after that I get a windows blue error screen saying DRIVER_POWER_STATE_FAILURE.  Once I get to this point I have no idea on what to do next.  If anybody has any suggestions please feel free to let me know!

        • 1. Re: Problems capturing a windows 7 image using imagew v2
          Frank Wils ITSMMVPGroup

          The first few cmd prompts are normal, making the drive mappings and such. What error codes do you get in your log file. Look in the LDLOG share on your core server and locate the CJ-xxxx.log file where xxxx is the name of your OSD script.

           

          Frank

          Axle-IT

          • 2. Re: Problems capturing a windows 7 image using imagew v2
            Rookie

            Frank,

             

            Below is my  log file the problem is that it tells me that the job is complete even though it never captured the image.  Take a look maybe you might see something that I missed?  Thank you very much for your help!

             

            "Machine","CbaStatus","ExitCode","Duration","Begin","End","Command"
            "SL-B9JNTR1","OK",0,0:00:00,2/20/2012 1:54:50 PM,2/20/2012 1:54:50 PM,"WINPE, TIMEOUT=1800"
            "SL-B9JNTR1","OK",-2147024809,0:00:11,2/20/2012 1:54:51 PM,2/20/2012 1:55:02 PM,"diskpart /s X:\LDClient\rmvol.txt"
            "SL-B9JNTR1","OK",230227968,0:00:00,2/20/2012 1:55:03 PM,2/20/2012 1:55:03 PM,"ldrun drvmap.exe colleges\asmall23 20ACF667EEA6ED8C1D32F3FF49667367726476B5D4D I: """\\64.106.76.176\Student Life""", STATUS FACILITY=3513"
            "SL-B9JNTR1","OK",230227968,0:00:01,2/20/2012 1:55:04 PM,2/20/2012 1:55:05 PM,"ldrun drvmap.exe colleges\asmall23 20ACF667EEA6ED8C1D32F3FF49667367726476B5D4D H: """\\64.106.42.71\ldmain""", STATUS FACILITY=3513"
            "SL-B9JNTR1","OK",0,0:00:01,2/20/2012 1:55:06 PM,2/20/2012 1:55:07 PM,"ldrun sdclient /f /o /dest="X:\LDClient\assvol.txt" /p="http://64.106.42.71/landesk/files/assvol.txt" /disableclientqueue, STATUS"
            "SL-B9JNTR1","OK",0,0:00:01,2/20/2012 1:55:08 PM,2/20/2012 1:55:09 PM,"ldrun tokreplw X:\LDClient\assvol.txt partition=1"
            "SL-B9JNTR1","OK",-2147024809,0:00:05,2/20/2012 1:55:10 PM,2/20/2012 1:55:15 PM,"diskpart /s X:\LDClient\assvol.txt"
            "SL-B9JNTR1","OK",0,0:00:00,2/20/2012 1:55:16 PM,2/20/2012 1:55:16 PM,"cmd /c del /f /q C:\boot.wim"
            "SL-B9JNTR1","OK",17,0:00:02,2/20/2012 1:55:17 PM,2/20/2012 1:55:19 PM,"ldrun H:\osd\IMAGEW~1\imagew.exe /b /uy /d:0 /rb:0 /max:2GB /f:"""i:\TEMPOR~1\Art\Images\SL-B9JNTR1""""
            "SL-B9JNTR1","OK",1073807364,0:00:00,2/20/2012 1:55:20 PM,2/20/2012 1:55:20 PM,"ldrun reboot, timeout=2"
            ; "Job Complete","1 Done","0 Failed","0 Off","0 Unknown"

            • 3. Re: Problems capturing a windows 7 image using imagew v2
              Frank Wils ITSMMVPGroup

              It looks on first glance that WinPE cannot see your disk... if you dont start the script, but open a command prompt (under the Go button), can you see the disk? Try to go to c: or run diskpart and enter the command list disk. It might be necessary to add the disk driver to your WinPe boot image.  Frank

              • 4. Re: Problems capturing a windows 7 image using imagew v2
                Rookie

                I have successfully captured an Image from a Dell OptiPlex 990.  However, when I tried to capture the image again and I was unsuccessful.  The PXE boot was unable to successfully select the hdd.   I had to wipe the drive with DBAN before I could get the PXE Boot to select the hdd.  I used another imaging tool to restore the same image I originally tried to capture but when I went back to PXE boot it gave the same message “NO disks selected.”  I then ran sysprep with the OOBE and generalize options selected along with shutdown.  Then I was able to PXE boot and capture the image.  I did not remove or add any additional new drivers to WinPE.  My question now is what is it that would make the hdd not bootable in the PXE menu before I ran sysprep?

                • 5. Re: Problems capturing a windows 7 image using imagew v2
                  Frank Wils ITSMMVPGroup

                  What version LANDesk do you use...? WinPE reads the disk like a 'normal' Windows, but different LANDesk versions have different WinPE versions...

                   

                  Frank

                  • 6. Re: Problems capturing a windows 7 image using imagew v2
                    Rookie

                    I am currently using LD Version 9.0.3.1