that's my problem: I made a lot of tasks from my packages, and everything works well.
Now the point is that the employees of the service desk shall be able to schedule specific tasks (just the freeware products) to our clients.
Do you know what I mean?
I can give a user the role permission to distribute software. But as I see, there is no way I can do it more specific.
In practice, I want to add a new group under 'public tasks' and put in there all the software tasks the service desk employees are allowed to schedule.
But is there a way to give a user the permission to just schedule tasks from this folder?
Or is there another way to handle this?
Thanks a lot for your help!