8 Replies Latest reply on Mar 6, 2012 5:11 AM by Stu McNeill

    Maybe it's worth a important mention...

    masterpetz ITSMMVPGroup

      Hi @all,


      just an information for those who like to update servicedesk to 7.5. In earlier versions notes/attachments coming in by inbound mail has as the creation user SA. This has changed now, it is System now. Think about this in your calculations and process conditions... (we noticed it after the upgrade...)