We had inbound mail working for years with an open source email application (squirrel mail) . When a mail was sent to our IT account, the servicedesk would poll the account and create an incident within the servicedesk.
We have since moved to exchange 2010 and the account is not polled by the servicedesk anymore. I have stopped and started the inbound mail service but it changes nothing.
Our outbound mail still works, which is strange.
Has anynoe seen this before or know of any changes I need to make to the mailmanager settings.
Thanks in advance,