2 Replies Latest reply on Mar 15, 2012 2:38 AM by NigelPratt

    Cannot add 'Affected CI Type' Attribute to the Incident Resolution Object

    Rookie

      Hello All

       

      I'm attempting to add an Affected CI Type drop down box to the Incident Resolution Window. To do this I need to add that attribute to the Incident Resolution Object. It is currently present on the Incident Object but I cannot work out how to get it onto the Incident resolution object (.e.g where should I be dragging from to create the relationship).

       

      To show graphically, please see attached document.

       

      Any help would be greatly appreciated.

       

      Thanks

      Nigel.